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Discussion topic: New Account

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This message was authored by: Supermontymole

New Account

I'm trying to register for a new broadband account and the transfer my landline but it's not letting me enter my existing landline number on the revelant webpage. I can't type or copy & paste. Also tried on desktop and mobile.

 

Any advice?

 

Some have suggested just signing up and selecting 'No' to moving number and then contact sky afterwards to port number. However, I need to know that the number can be ported before placing my  order.

 

Many thanks in advance.

 

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This message was authored by: Mark39

Re: New Account

Posted by a Superuser, not a Sky employee. Find out more

@Supermontymole bit of a longshot, but try closing all sky.com websites and then clearing your browser cache before trying again.

 

If you're currently with NOW, Sky say they can't port your number. That's the only definite 'no' I know of, though there may still be technical difficulties porting from other providers. 

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