My sky talk telephone is not receiving or making calls. I have tried all troubleshooting to no avail

[Wes11621]

My sky talk line is not making or receiving calls the line appears to be dead. I have tried all the troubleshooting methods recommended by you web site, but to no avail.  There doesn't appear to be a telephone aperture on my router to connect a telephone to. My telephone connects into a wall outlet. 

[Highlinder]

@Wes11621  Please follow the link below to fault find the phone line fault.

https://www.sky.com/help/home/sky-talk/fix-problems-with-my-phone/articles/fix-phone-problems-start 

[Wes11621]

Thanks but I have tried all these still not working 

[Highlinder]

@Wes11621  Do you have any other means to report this to Sky, as this can be escalated via the forum here if you would like?

[Wes11621]

I've tried looking for a faults reporting telephone number but I can't find one anywhere on sky. I would be grateful if this can be escalated by this method.  
Thanks

[Highlinder]

@Wes11621 I have escalated your post to Sky who may be in touch with you regarding this via a private message on this forum or an email to you, both of which will invite you to a private chat.

More information about this process can be found in the link below.

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Mr+Flibbles+86]

Thanks for escalating this. We’ve sent an invite to @Wes11621 to chat.