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This discussion topic has been answered Discussion topic: My land line has no dial tone

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This message was authored by: Sam620

My land line has no dial tone

Cannot make or receive calls


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This message was authored by: caesarome Answer

Re: My land line has no dial tone

Posted by a Superuser, not a Sky employee. Find out more

If the voice light it lit up then your phone connection needs to be plugged into it.

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This message was authored by: caesarome

Re: My land line has no dial tone

Posted by a Superuser, not a Sky employee. Find out more

Has this just started to happen or has it started to happen after you made change to your broadband package ?

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This message was authored by: Sam620

Re: My land line has no dial tone

I'm not sure how long this has been like it but found out today. We switched to sky last December from bt but never had to use the landline until today and plugged the landline in and we have no dialling tone. Family can call our number but we don't hear it ring and no dialling tone 

This message was authored by: caesarome

Re: My land line has no dial tone

Posted by a Superuser, not a Sky employee. Find out more

Does your broadband hub have a voice light on it that is lit up ?

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This message was authored by: Sam620

Re: My land line has no dial tone

Yes the light is lit up.

could it be that the phone I have plugged in is a bt studio plus 5100?

This message was authored by: caesarome Answer

Re: My land line has no dial tone

Posted by a Superuser, not a Sky employee. Find out more

If the voice light it lit up then your phone connection needs to be plugged into it.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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This message was authored by: Sam620

Re: My land line has no dial tone

Perfect thank you it now works!!! 

This message was authored by: padre

Re: My land line has no dial tone

I had this very issue after switching from bt only two weeks ago, and it turned out to be when the open reach engineer came it was just down to bt not basically hitting a button or flicking a switch. They are absolutely awful .

This message was authored by: Grinner

Re: My land line has no dial tone

My landline phone lights up, but there is no dialling tone. TV is working, and wi fi, is working too.

This message was authored by: Mark39

Re: My land line has no dial tone

Posted by a Superuser, not a Sky employee. Find out more

Any background to this @Grinner ? Are you new to Sky? Has your landline phone with Sky worked ok up to now?

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