20 Nov 2024 12:44 PM
My Sky Talk still isn't set up despite ringing multiple times - the light isn't on for Voice on the Hub - HOW can I get Sky to help?
Two weeks now so I'm past the cooling off period, I've spend 5 hours of my life on the phone (mobile) to Sky to get my landline set up and still nothing. I've complained and been given a complaint number but nothing, no help and no phone line.
21 Nov 2024 08:52 AM
Posted by a Sky employeeHi there @NoHelpFromSKY , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
25 Nov 2024 08:20 AM
Posted by a Sky employeeUpdate-We are closing this session now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
No problem. Browse or search to find help, or start a new discussion on Community.
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