0

Discussion topic: My Sky Talk still isn't set up despite ringing multiple times - the light isn't on for Voice on the

Reply
This message was authored by NoHelpFromSKY This message was authored by: NoHelpFromSKY

My Sky Talk still isn't set up despite ringing multiple times - the light isn't on for Voice on the

My Sky Talk still isn't set up despite ringing multiple times - the light isn't on for Voice on the Hub - HOW can I get Sky to help?

Two weeks now so I'm past the cooling off period, I've spend 5 hours of my life on the phone (mobile) to Sky to get my landline set up and still nothing. I've complained and been given a complaint number but nothing, no help and no phone line. 

Reply

All Replies

This message was authored by Greenfingers001 This message was authored by: Greenfingers001

Re: My Sky Talk still isn't set up despite ringing multiple times - the light isn't on for Voice ...

Posted by a Sky employee

Hi there @NoHelpFromSKY , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by Addie15 This message was authored by: Addie15

Re: My Sky Talk still isn't set up despite ringing multiple times - the light isn't on for Voice ...

Posted by a Sky employee

Update-We are closing this session now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 80 minutes

New Discussion