Discussion topic: Moving Master Socket

This message was authored by: ConfusedHomeMover · ‎09 May 2023

We've recently moved home and we need to move the BT/Openreach master socket. BT dont want to talk to us as our new landline number is not registered with them. Anyone know how we get the issue resolved? Thanks.

This message was authored by: Mark39 · ‎09 May 2023

Assuming Sky is your broadband/phone provider it's they that you need to speak to.

This message was authored by: Daniel0210 · ‎09 May 2023

@ConfusedHomeMover

Just dial 150 from your Sky landline as you have to arrange this through your provider. I think there may be a charge.

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Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: ConfusedHomeMover · ‎09 May 2023

Yes we are. Thank you we'll give them a call.

This message was authored by: ConfusedHomeMover · ‎09 May 2023

Thank you that's really helpful.

Discussion topic: Moving Master Socket

Moving Master Socket

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