27 Dec 2024 09:48 PM
Hello - I am in the process of getting new windows and the surveyor picked up that the incoming cable is within the old wooden frame and has said we have to have it removed.
Does anyone know how to go about this as needs to be done quite urgently?
28 Dec 2024 04:38 AM
Posted by a Superuser, not a Sky employee. Find out moreIncoming cable to what?
28 Dec 2024 09:30 PM
Apologies, phone cable.
29 Dec 2024 12:51 AM
Posted by a Superuser, not a Sky employee. Find out morePresuming Sky are your provider give them a call when the lines open and they'll pass it on to Openreach but I can't help but wonder why the cable was placed through a window frame in the first place. Hopefully there's an alternative.
29 Dec 2024 03:41 AM
Posted by a Superuser, not a Sky employee. Find out more@Daniel0210 I dare say back in the Goole ole days of British Telecom or the GPO they would have done this as the easiest route in.
Many older properties with wooded window frames had the telephone cables routed this way rather than drill through walls.
29 Dec 2024 10:11 AM - last edited: 29 Dec 2024 10:19 AM
Posted by a Superuser, not a Sky employee. Find out more
Commonly through a front door frame for the 'phone in the hall', before such things needed power sockets ; )
30 Dec 2024 02:53 PM
Thanks all, correct, in through the wooden frame as wood have been the easiest option for them.
Have managed to book in master socket relocation but have had to pay £65 for the privilege.
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