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Discussion topic: Moving Incoming Cable

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This message was authored by DFifield This message was authored by: DFifield

Moving Incoming Cable

Hello - I am in the process of getting new windows and the surveyor picked up that the incoming cable is within the old wooden frame and has said we have to have it removed.

 

Does anyone know how to go about this as needs to be done quite urgently?

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Moving Incoming Cable

Posted by a Superuser, not a Sky employee. Find out more

@DFifield 

Incoming cable to what? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
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DFifield
Topic Author
This message was authored by DFifield This message was authored by: DFifield

Re: Moving Incoming Cable

Apologies, phone cable.

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Moving Incoming Cable

Posted by a Superuser, not a Sky employee. Find out more

@DFifield 

Presuming Sky are your provider give them a call when the lines open and they'll pass it on to Openreach but I can't help but wonder why the cable was placed through a window frame in the first place. Hopefully there's an alternative. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by GD1 This message was authored by: GD1

Re: Moving Incoming Cable

Posted by a Superuser, not a Sky employee. Find out more

@Daniel0210  I dare say back in the Goole ole days of British Telecom or the GPO they would have done this as the easiest route in.

 

Many older properties with wooded window frames had the telephone cables routed this way rather than drill through walls.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Moving Incoming Cable

Posted by a Superuser, not a Sky employee. Find out more

@GD1 

 

Commonly through a front door frame for the 'phone in the hall', before such things needed power sockets ; )

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DFifield
Topic Author
This message was authored by DFifield This message was authored by: DFifield

Re: Moving Incoming Cable

Thanks all, correct, in through the wooden frame as wood have been the easiest option for them.

 

Have managed to book in master socket relocation but have had to pay £65 for the privilege. 

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