Making calls issue

[Retropgav]

I can't make calls from landline, got the dial tone, can receive calls fine, broadband is ok, don't use it for calls though,tried a new phone still the same, on the display says" line in use" 

[Daniel0210]

@Retropgav 

Try the below line test. Disregard it saying it will test your broadband https://www.sky.com/help/articles/fix-phone-problems-start

[Mr+Flibbles+86]

Hi there @Retropgav , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147