Discussion topic: Line into the house
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Message posted on 11 Jan 2024 05:44 PM
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Line into the house
The line that comes into my house is under a load of bushes that will need to be removed with a digger. I am concerned about the pipe with the line in will get damaged, so I suppose my question is whether I need to have an engineer out to look at the issue?
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Message posted on 11 Jan 2024 05:54 PM
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Re: Line into the house
You could give Sky a call to ask, but I doubt they'll be able to book an Openreach engineer for you. Openreach.typically don't undertake preventive maintenance unless there's a health and safety risk.
Message posted on 12 Jan 2024 11:24 AM
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Re: Line into the house
As @Mark39 indicates, there's basically no chance of getting an Openreach survey for that kind of work: they might respond if you were digging, for example, foundations for a building, because they can charge for that
Unfortunately they'll probably also charge if you damage their infrastructure.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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