Discussion topic: Line cord
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Message posted on 29 Mar 2023 07:54 PM
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Line cord
My landlines aren't working and are saying "please check the line cord". I have 3 cordless phones and the same message is on each one. The internet / wifi is working fine. Just the phone lines aren't working showing this message. I've followed trouble shooting and turned off and on again etc. I don't have another phone to try. Any advice or do I just need to ring Sky?
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All Replies
Message posted on 29 Mar 2023 07:57 PM
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Re: Line cord
@Overendsue If you are able to call Sky it would be faster than having to wait till tomorrow for the fault to be raised by escalation.
If you have found this solution helpful please tick this as the answer.
Message posted on 29 Mar 2023 08:13 PM
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Re: Line cord
Hi, it would be tomorrow before I could call now anyway?
Message posted on 29 Mar 2023 08:29 PM
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Re: Line cord
@OverendsueIf you have trouble getting throug to report this fault. Come back and let us know and we can escalate this for you.
If you have found this solution helpful please tick this as the answer.
Message posted on 29 Mar 2023 08:40 PM
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Re: Line cord
I've just been able to try calling but it was all automated and I couldn't get through to a person
Message posted on 29 Mar 2023 09:29 PM
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Re: Line cord
@OverendsueIf you have not been able to get through on the automated system. You can try first thing in the morning otherwise the forum can escalate this for you, but this will not be picked up till the morning now.
If you have found this solution helpful please tick this as the answer.
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