Line Cord Error

[Mark39]

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@billy.mac1 wrote:

@Mark39 and @Highlinder , hi both, I have an open fault with Sky and I keep getting the same response to call a number, but as my landline doesnt work and I have no mobile coverage in the house, dont know how that is going to work. This has been ongong now for almost 3 weeks now. I just need them to send an engineer out

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We have no way of knowing whether an engineer has already been booked, or why not, if that's the case. You'll need to speak to Sky, I'm afraid, to establish what's going on, and the way forward.

As I posted previously, let us know if you want us to arrange for the Sky's messaging team to contact you here, so that you can do that.

[Highlinder]

@billy.mac1 I have escalated your post to Sky who may be in touch with you regarding this via a private message on this forum or an email to you, both of which will invite you to a private chat. This will now be tomorrow.

More information about this process can be found in the link below.

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[billy.mac1]

@Highlinder and @Mark39 , thank you both for your support, very much appreciated

[Addie15]

Hi there! Thank you for escalating this. We have sent an invite to billy.mac1.