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Discussion topic: Landlines being kicked into touch

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This message was authored by juani This message was authored by: juani

Landlines being kicked into touch

I'm very non-techie.

 

A friend has been talking about having to change her landline phone because she's been told all landlines are being withdrawn this year.
Sky Talk is my back-up to use if my mobile's not working.  (Have never had to use it.)
Do I have to do anything?    Will my current cordless landline phone still work?
I'm not tech-minded and would appreciate help and advice in plain English, please.

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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Landlines being kicked into touch

Posted by a Superuser, not a Sky employee. Find out more

Not quite true, OFCOM, the regulator intends to end the old analogue phone service by January 2027.

 

Sky haven't announced their plans yet to switch existing landline customers to the new system. When they do, they'll explain what's happening and what you need to do.

 

In summary, you phone will then need to be plugged into a phone socket on the back of your broadband Hub. It won't work from a wall socket. Most existing phones, including DECT phoned should continue to work when connected this way.

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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Landlines being kicked into touch

Posted by a Superuser, not a Sky employee. Find out more

Not quite true, OFCOM, the regulator intends to end the old analogue phone service by January 2027.

 

Sky haven't announced their plans yet to switch existing landline customers to the new system. When they do, they'll explain what's happening and what you need to do.

 

In summary, you phone will then need to be plugged into a phone socket on the back of your broadband Hub. It won't work from a wall socket. Most existing phones, including DECT phoned should continue to work when connected this way.

juani
Topic Author
This message was authored by juani This message was authored by: juani

Re: Landlines being kicked into touch

Thank you, Mark.    Is my broadband Hub my router?

 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Landlines being kicked into touch

Posted by a Superuser, not a Sky employee. Find out more

@juani 

Yes. Sky tend to refer to them as hubs.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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