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This discussion topic has been answered Discussion topic: Landline

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This message was authored by: Ang44

Message posted on ‎10 Feb 2026 08:03 AM

Landline

Changed to sky, the switch over occurred yesterday however my landline is still dead 24 hours later. 

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This message was authored by: Daniel0210 Answer

Message posted on ‎10 Feb 2026 08:08 AM

Re: Landline

Posted by a Superuser, not a Sky employee. Find out more

@Ang44 

It's normal for the Sky Talk landline to not operate fully for 24+ hours after the broadband activation. Presumably you've got it plugged into the back of the hub and NOT a wall socket?

 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

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Avatar for Daniel0210
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What's this?
Superuser
This message was authored by: Daniel0210 Answer

Message posted on ‎10 Feb 2026 08:08 AM

Re: Landline

Posted by a Superuser, not a Sky employee. Find out more

@Ang44 

It's normal for the Sky Talk landline to not operate fully for 24+ hours after the broadband activation. Presumably you've got it plugged into the back of the hub and NOT a wall socket?

 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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This message was authored by: Ang44

Message posted on ‎10 Feb 2026 08:16 AM

Re: Landline

Thanks for helping. We've sorted it out now. The phone line wasn't plugged in. Thanks again.

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