my landline was added to the modem when i changed to full fibre, now the phone doesn't work and has check landline on the screen, how do i get the phone to work
Posted by a Superuser, not a Sky employee. Find out more
When was your full fibre service activated? Do you have a black Hub, or white? If it's a black Hub, is the LED labelled 'Voice' on the front panel illuminated green or amber?
Posted by a Superuser, not a Sky employee. Find out more
@deacon2112 try switching off both your Sky Hub and the ONT for an hour to see if that kicks it into life.
If not,,it's best reported to Sky. We can ask Sky's messaging team to contact you here so that you can report it via a private online chat, if you wish.
