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Message posted on ‎23 Oct 2025 02:21 PM

Landline

New hub just installed with fibre optic cable all working except landline 

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This message was authored by: Daniel0210 Answer

Message posted on ‎23 Oct 2025 03:24 PM

Re: Landline

Posted by a Superuser, not a Sky employee. Find out more

@Haydn12 

It's normal for the Sky Talk landline to not operate fully for 24+ hours after the broadband activation. Presumably you've got it plugged into the back of the hub and NOT a wall socket?


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

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This message was authored by: Haydn12

Message posted on ‎23 Oct 2025 02:24 PM

Re: Landline

Landline not working following installation of new hub following fibre optic cable by open reach 

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Superuser
This message was authored by: Daniel0210 Answer

Message posted on ‎23 Oct 2025 03:24 PM

Re: Landline

Posted by a Superuser, not a Sky employee. Find out more

@Haydn12 

It's normal for the Sky Talk landline to not operate fully for 24+ hours after the broadband activation. Presumably you've got it plugged into the back of the hub and NOT a wall socket?


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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