Discussion topic: Landline phone installation
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Message posted on 31 Oct 2022 05:29 PM
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Landline phone installation
Hi! I'm Sky customer for over 2 years now. Because we own a small business and we mainly work from home, we now need a landline phone - it's in our contract with sky (broadband and talk) - what do I need to do? Should I just buy a phone and connect it myself or do I need to do anything additionally?
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Message posted on 31 Oct 2022 05:36 PM
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Re: Landline phone installation
Yes, if you already subscribe to Sky Broadband/Talk all you need to do is buy a handset and plug it in. By all means post back if you encounter any problems.
Do be aware that business use of Sky Talk/Broadband is specifically excluded in the terms and conditions you've signed up to. It means that if there's a fault you won't get any priority when it comes to being fixed, and Sky won't accept financial liability for any issues arising from loss of service etc.
Message posted on 31 Oct 2022 05:45 PM
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Re: Landline phone installation
Thank you for your help!
Message posted on 29 Jun 2023 01:16 PM
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Re: Landline phone installation
Hi similar to the person above I am working from home. I have built an office above my garage but need to install a phone line.
can sky do this for me?
Message posted on 29 Jun 2023 01:32 PM
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Re: Landline phone installation
@MarcAsh if there's no landline already to your property, Sky can arrange with Openreach for one to be installed for you. They won't install a second line. As before, note that Sky's contract doesn't support business use.
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