Landline number

[MarkSteed]

To have my landline number remain the same now that I've joined Sky Broadband and talk. Have not been able to find anywhere to put this to Sky as yet

[Mark39]

Did you ask to keep your number when you signed up with Sky? It's unlikely that they'll be able to retrieve it after the event.

[MarkSteed]

I only joined up for Sky Broadband and talk this morning and late this morning I think that during the one and a half hour conversation I had with a new operator it was not agreed to keep my same number. But of course it is essential I keep my same number as it is used by most of my services I just need to get them to keep the same number.  Thanks for your time and help

[Mark39 · Accepted solution]

@MarkSteed 'd suggest calling them back to confirm that you want to keep your number. Do be aware that it's not always possible to keep your number even if you request it.

https://www.sky.com/help/articles/switching-broadband-provider-switch-to-sky

[MarkSteed]

Thanks very much. I have contacted sky as you suggested Mark And. They're going to cancel the order and rebook it five days later. Thanks so much for your help. Cheers for now. Bye

[Mark39]

@MarkSteed glad they were able to help.