Discussion topic: Landline not working

This message was authored by: Daniel0210 · ‎26 Apr 2024

@wendyl2308 wrote:

@Greenfingers001 Just had a text from Sky saying the fault is fixed but the "check line" message is now back on the phones and still no dial tone?

@wendyl2308

If the chat invite is still live you need to respond to that.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: wendyl2308 · ‎26 Apr 2024

@Daniel0210 Unfortunately not, does that mean I have to start again?

This message was authored by: Daniel0210 · ‎26 Apr 2024

@wendyl2308

I have escalated this to Sky for a third time. The process is the same as before. Stress that you've been told twice it has been fixed but it apparently hasn't been.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: Addie15 · ‎26 Apr 2024

Hi there! Thank you for escalating this. We have sent an invite to @wendyl2308.

Discussion topic: Landline not working

Re: Still no working landline a month on from reporting

Re: Still no working landline a month on from reporting

Re: Still no working landline a month on from reporting

Re: Still no working landline a month on from reporting

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