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Discussion topic: Landline not working

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This message was authored by: JacFrary

Message posted on ‎07 Sep 2023 04:52 PM

Landline not working

About 2 weeks ago, Anglia Water cut through internet and other cables particular to one phone pole in the village of Pavenham, Bedfordshire. After a couple of days they fixed the internet and that is now OK. However, I still have no landline. Everything is with Sky. Do I call Open Reach or Sky?

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This message was authored by: GD1

Message posted on ‎07 Sep 2023 04:54 PM

Re: Landline not working

Posted by a Superuser, not a Sky employee. Find out more

@JacFrary  You need to call Sky Openreach will only deal with their customers, which is the ISP.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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