@Rachael+Kimberley
Has it been working okay previously?
Any recent changes to your package?
If you need to, do you have other means of reporting this to Sky?
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
