Discussion topic: Landline not working
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Message posted on 01 May 2023 12:58 PM
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Landline not working
I have recently switched from Vodafone to Sky but I have just realised that my landline is not working. Broadband and sky Q working fine but no dialling tone. Tried all suggestions on the website with no change.
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All Replies
Message posted on 01 May 2023 01:22 PM
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Re: Landline not working
Does your broadband router/hub have a voice light on it that is lit, if it does then you need to plug the cable into the back of it for your phone line to work.
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Message posted on 01 May 2023 01:35 PM
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Re: Landline not working
No it has no voice light
Message posted on 01 May 2023 01:49 PM
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Re: Landline not working
To confirm it has no voice light or it has one but it is not lit ?
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Message posted on 01 May 2023 02:44 PM
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Re: Landline not working
It has no voice light nor is it on
Message posted on 01 May 2023 04:24 PM
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Re: Landline not working
See if you can run this line test to see if a fault is found outside of your property and if something is found you can book an engineer repair:
https://www.sky.com/help/articles/fix-phone-problems-start
If someone has helped you then please click on the LIKES button in their post.
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