Discussion topic: Landline not working
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Message posted on 18 Jan 2023 04:35 PM
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Landline not working
This appears to be a common theme question just recently, but I've just come home from work and noticed that my landline isn't working ( tested two different corded telephones in all available sockets), I've also performed the service checker for my area and there are no known issues. I've gone through the troubleshooter and there doesn't appear to be the next step apart from placing a call through to Sky - which I'm unable to do as I don't have a working phone! Does anyone know of a different escalation route, please?
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Message posted on 18 Jan 2023 04:37 PM
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Re: Landline not working
Hi @Marchhare
I've flagged your post to Sky, look out for an email or message on the forum
Myself & Others offer our time to help others, please be respectful.
Message posted on 18 Jan 2023 04:40 PM
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Re: Landline not working
Hi there, thank you for escalating this. We have sent an invite to Marchhare.
Message posted on 18 Jan 2023 05:19 PM
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Re: Landline not working
Update-We are closing this chat now as the matter is resolved. If there is anything else we can help with, please do not hesitate to reach out. Thanks.
Message posted on 18 Jan 2023 05:22 PM
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Re: Landline not working
Thanks for escalating @jamesn123 and @Addie15 , it's all sorted now without too much bother. Thanks again!
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