Landline not working

[BBRP]

Display shows cordline error. Broadband working. 

Done normal checks with wires/plugs etc

[Daniel0210]

@BBRP 

To see if they can help I’ve escalated your post to Sky and the Messaging Team may get in touch with you later.

Look out for a blue/red speech bubble at the bottom of your forum page. Once that speech bubble appears you have 48 hours to click on it and join the private chat or it will close automatically. If you fail to respond to each chat reply within 48 hours the chat will again close down automatically even if your issue hasn’t been resolved. Replies from Sky are not instant so you’ll need to regularly check the chat thread.

This link explains the Community Messaging process.
https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014

[Tom-W19]

Thanks for escalating. We've sent an invite to @BBRP.

[Greenfingers001]

Update:

Spoke with @BBRP and arranged engineer

Thanks again for the escalation have a great afternoon 🙂