Discussion topic: Landline not working.
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Message posted on 06 Jun 2023 08:59 PM
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Landline not working.
The same problem as many others. Our landline telephones started chirruping and showed a "check phone line" message. I have checked all the connections with and without filters . I also unscrewed the main socket and plugged directly into the test socket. Still dead as a dodo. No dial tone. Can't phone out or receive calls. Broadband working fine. I would like Sky to check the status of the incoming line, without me having to wait for twenty plus minutes on my mobile, which I would be paying for. Here's hoping.
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Message posted on 06 Jun 2023 09:48 PM
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Re: Landline not working.
To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow regarding this via a blue/red chat bubble which will appear at the bottom of this page.
This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 07 Jun 2023 08:47 AM
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Re: Landline not working.
Thanks for escalating this. We’ve sent an invite to chat.
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