Landline not working properly

[Shar66]

Hi for 2 days my landline hasn't worked propley on incoming calls it rings put I carnt hear anyone and the caller is being told temperately not working ...really inconvenient 

[GD1]

@Shar66  You will need to log the fault with Sky, if you can call out call in 150.

[Shar66]

I can ring out , it's ringing in that's the problem...so I call 150 to report the fault?

[GD1]

@Shar66  Yes, that will get you through to Sky, the call is free from your landline.

[Shar66]

Thank you I'll do that in morning 👍