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Discussion topic: Landline not working following Engineer visit

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This message was authored by: SueB11

Message posted on ‎27 Nov 2025 08:12 PM

Landline not working following Engineer visit

Engineer visited today to install Sky Fibre now the landline is not taking any incoming calls we have tried unsuccessfully to sort this

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎27 Nov 2025 08:18 PM

Re: Landline not working following Engineer visit

Posted by a Superuser, not a Sky employee. Find out more

@SueB11 

If your phone is plugged into the back of your Sky hub (router) then it can take up to 24 hours for the phone to start working.

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