Landline not working can’t receive calls

[12345gtyuh]

Having problems with landline can't receive calls can ring out but tried ringing landline from my mobile and it rings once then an open line of crackling noise !!! 

[caesarome]

To get you some help with this I have escalated your post to the Sky Messaging team who will be in touch with you sometime tomorrow regarding this via a blue/red chat bubble which will appear at the bottom of this page.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

[Greenfingers001]

Thank you for escalating this. We have sent an invite to chat 🙂 

[Lisa-P1987]

Update – We are still looking to help you 1234gtyuh. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks 🙂