This discussion topic has been answered Discussion topic: Landline is not working
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Message posted on 10 Oct 2022 01:56 PM
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Landline is not working (for the second time in a month) and need to escalate to get real help frpom Sky or Openreach. Who do I telephone to get this dealt with? The online help only takes me so far before it asks me something that is not relevant!
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Message posted on 10 Oct 2022 02:03 PM
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Message posted on 10 Oct 2022 01:58 PM
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Re: Landline is not working
@nmills
If you haven’t already please try the troubleshooting in this link…
https://www.sky.com/help/articles/fix-phone-problems-start
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 10 Oct 2022 01:59 PM
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Re: Landline is not working
Yes I have ttried this and it asks about whether the @Voice Light' is on or off. I do not have a voice light!
Message posted on 10 Oct 2022 02:02 PM
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Re: Landline is not working
Have you tried the help for 'I do not have internet calls'
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 10 Oct 2022 02:03 PM
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No I have not. Will try that now. Thanks
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