Discussion topic: Landline fault
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Message posted on 19 Apr 2023 05:18 PM
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Landline fault
Does anybody have a number to actually talk to someone from sky ??
im only getting an automated message saying there's a fault in the exchange ! I have no phone line & although I sort of have internet it's very very slow !
as a result I can't access the sky app either ?
I reported this fault last Friday and was told it would be delt with next day as engineers have recently done work in there !
I have had no update at all , I have no idea what's going on !!
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Message posted on 19 Apr 2023 05:19 PM
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Re: Landline fault
Does anything show here for you:
https://www.sky.com/help/servicestatus/your-services
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 19 Apr 2023 05:22 PM
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Re: Landline fault
The automated message you're hearing indicates that the fault is more widespread than just your line - and it hasn't been fixed yet.
Message posted on 19 Apr 2023 05:44 PM
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Re: Landline fault
That's saying there are no faults !
Message posted on 19 Apr 2023 05:47 PM
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Re: Landline fault
None of the neighbours have a fault !
we did have a new line put in a few months ago ! It's always been fine until an engineer goes in the exchange , that's what usually happens .
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