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Discussion topic: Landline dialled not recognised

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This message was authored by: SWatts74

Message posted on ‎01 Nov 2022 12:01 PM

Landline dialled not recognised

Since yesterday a number that i call daily is now "not recognised" when I dial from my landline, however i can get through to the same number on my mobile, line. The number not recognised is with Sky also, and can call me ok. Any ideas what the issue could be?

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Avatar for Highlinder
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This message was authored by: Highlinder

Message posted on ‎01 Nov 2022 01:10 PM

Re: Landline dialled not recognised

Posted by a Superuser, not a Sky employee. Find out more

@SWatts74  Have you tried dialing other numbers? Do they go through or does the same thing happen?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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This message was authored by: SWatts74

Message posted on ‎01 Nov 2022 02:03 PM

Re: Landline dialled not recognised

Hi, I have tried other numbers and they seem to work.

Gave Sky a call in the end and they believe the issue is a switch at the exchange.

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