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Discussion topic: Land line dead.

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This message was authored by: Anne83

Message posted on ‎09 Oct 2025 03:01 PM

Land line dead.

Had city fibre installed yesterday and now no land line available. Cannot get Hubsetup.

 

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This message was authored by: Daniel0210

Message posted on ‎09 Oct 2025 03:05 PM

Re: Land line dead.

Posted by a Superuser, not a Sky employee. Find out more
@Anne83 wrote:

Had city fibre installed yesterday and now no land line available. 

@Anne83 

It's normal for the Sky Talk landline to not operate fully for 24+ hours after the broadband activation. 

 

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: Mark39

Message posted on ‎09 Oct 2025 03:24 PM

Re: Land line dead.

Posted by a Superuser, not a Sky employee. Find out more
@Anne83 wrote:

Had city fibre installed yesterday and now no land line available. Cannot get Hubsetup.

 

What problem are you having setting up the Hub? As the landline service is delivered via your broadband Hub, it won't work if the Hub isn't set up properly.

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