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Discussion topic: Issue with phone line

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This message was authored by Louise+JB This message was authored by: Louise+JB

Issue with phone line

We are unable to receive or make phone calls. On the screen of our phone its telling us to check phone line. Our Internet is working its just  our phone that isn't. 

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This message was authored by mae-3 This message was authored by: mae-3

Re: Issue with phone line

Where precisely have you got the phone plugged into and is the a new installation? If it is a new installation then it is likely VoIP and then the phone plugs into the router then, otherwise it is the master socket.

 

Otherwise, it is a fault, usually, it is the phone itself and it is worth trying a replacement.

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Zen internet on FTTP (900Mbps down, 100Mbps up). SAT> IP (Apple 4K 2nd gen TV to LG C1 OLED UHD TV/Dolby Atmos Denon AVR, DacMagic Plus for Hi-Res audio), hosting own blog/forum (cluster), OPNsense & Zenarmor L4/L7 NGFW & DPI IDS/IPS, Asus ET12 Pro Tri-Band wifi, Linux, Gamer: Xbox Series X/i7 laptop, round-robin DNS over HTTPS, non-proprietary VoIP HD AMR-WB (G.722.2) and more... Beta tester Apple iOS/watchOS/tvOS/iPadOS/macOS.
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