This discussion topic has been answered Discussion topic: Internet calling

This message was authored by: LB681 · ‎03 Dec 2025

Just had sky glass installed with new router which means our phone calls are internet calls. Voice LED on router OFF so no phone calls possible. Any ideas how to resolve this.

Thanks

This message was authored by: caesarome · ‎03 Dec 2025

@LB681

Was your new broadband service activated today because if so it can take up to 24 hours for the phone part to start working.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

View this Answer within the discussion

This message was authored by: caesarome · ‎03 Dec 2025

@LB681

Was your new broadband service activated today because if so it can take up to 24 hours for the phone part to start working.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: LB681 · ‎03 Dec 2025

Thanks for responding. In the end resetting the hub as directed by a Sky expert solved the issue

This discussion topic has been answered Discussion topic: Internet calling

Internet calling

Re: Internet calling

All Replies

Re: Internet calling

Re: Internet calling

Was this discussion not helpful?

Search Sky Community

Start a new discussion