Discussion topic: I didnt have broadband for a few months and have signed up for sky. Can i get my old number back
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 18 Dec 2023 07:24 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
I didnt have broadband for a few months and have signed up for sky. Can i get my old number back
I didnt have Internet or a phone line for a few months. Would I be able to get my old number back??
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 18 Dec 2023 07:28 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: I didnt have broadband for a few months and have signed up for sky. Can i get my old number back
@Mandyk2 wrote:
I didnt have Internet or a phone line for a few months.
What do you mean by this, was there a fault on your line or did you cancel your internet/phones services because if you did you would not be able to get your old number back.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 18 Dec 2023 07:29 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: I didnt have broadband for a few months and have signed up for sky. Can i get my old number back
If you didn't have a provider to transfer the number from, the number would have dropped into a pot of numbers so it's highly unlikely you could retrieve it.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
Message posted on 19 Dec 2023 10:10 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: I didnt have broadband for a few months and have signed up for sky. Can i get my old number back
New offcom guidance that can into place in April allows for a number recovery within 31 days of the services being ceased when going to a different provider
Only exceptions are the original provider cat recover their old number
and talk talk haven't got this working yet so as soon as they turn off a service the number is gone
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page