Hub voice light off - intermittent internet connection

[Jupiter80]

Hub voice light went out 24 hours ago (other 3 green) and broadband has been patchy since. Sky online tools and tests report no issues and all phone menus direct away from speaking to anyone.

I can see this has been an issue for others and it's almost always been an external issue. Any help getting it resolved would be appreciated.

[Greenfingers001]

Hi there @Jupiter80 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147