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Discussion topic: How long for phone line to be set up

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Message posted on ‎02 Jun 2026 12:11 PM

How long for phone line to be set up

How long does it typically take for Sky to set up digital land line for a new customer, broadband was working straight away!

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This message was authored by: GD1

Message posted on ‎02 Jun 2026 12:13 PM - last edited: ‎02 Jun 2026 12:50 PM

Re: How long for phone line to be set up

Posted by a Superuser, not a Sky employee. Find out more

@Olly641  Normally 24 hours from the Broadband Go Live date

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.




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Message posted on ‎02 Jun 2026 08:41 PM

Re: How long for phone line to be set up

Usually within 24 hours, though can take a bit longer if you've moved from a different provider and transferred your old number over. 

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