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Discussion topic: How do I cancel my landline?

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This message was authored by: Millie7

How do I cancel my landline?

I am not using my landline so I am wasting my money.

The only calls I get are scam calls, recorded messagesb or silence.

 

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This message was authored by: Daniel0210

Re: How do I cancel my landline?

Posted by a Superuser, not a Sky employee. Find out more

@Millie7 

Sky Talk is part of your broadband subscription so can't be cancelled but if you're not already on it call Sky and change to the Sky Pay As You Talk tariff which means if you don't make calls you won't be charged and then just unplug the phone. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: caesarome

Re: How do I cancel my landline?

Posted by a Superuser, not a Sky employee. Find out more

@Millie7 

To call Sky about changing to pay as you talk you will need to call them on the free 150 number and when do stay silent when asked anything by the bot.

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This message was authored by: TimmyBGood

Re: How do I cancel my landline?

Posted by a Superuser, not a Sky employee. Find out more

@Millie7 wrote:

 

The only calls I get are scam calls, recorded messagesb or silence.

 


Then unplug the telephone handset.  The 'line' itself (either copper cable or optical fibre) is required to deliver broadband to the address.

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