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Discussion topic: House phone not working

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This message was authored by: willie+tobin

House phone not working

Everything is working except my house phone
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This message was authored by: Mark39

Re: House phone not working

Posted by a Superuser, not a Sky employee. Find out more

@willie+tobin have you just switched to Sky broadband/landline?

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This message was authored by: willie+tobin

Re: House phone not working

No I've received a new hub and it is internet calls but phone not working....not sure if it takes time to activate or my phone is incompatible 

This message was authored by: Mark39

Re: House phone not working

Posted by a Superuser, not a Sky employee. Find out more

@willie+tobin yes, it can take a day or two for yte landline service though your Hub to activate. If you installed the Hub today, I 'd give it until Wedhesday and if your landline phone still isn't working then, restart your Hub by switching off at the p.ug for 10 minutes. If it's still not working after that, I'd report it to Sky. We can help with that, if you post at that time,

 

I assume your phone is plugged into your Hub, not the wall socket,.

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This message was authored by: willie+tobin

Re: House phone not working

Yes, phone is plugged into the hub, not wall.

Will wait a day or two then see what needs to be done.

Thanks for your help, very much appreciated.

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