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Discussion topic: External open reach phone line disconnected from bungalow following high winds. Need an engineer fix

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This message was authored by: Yank

Message posted on ‎25 Feb 2025 04:59 PM

External open reach phone line disconnected from bungalow following high winds. Need an engineer fix

Following high winds the phone line from the pole has dislodged at my bungalow. Wires are hanging loose. Require engineer to fix it .

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Avatar for Mark39
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This message was authored by: Mark39

Message posted on ‎25 Feb 2025 05:03 PM

Re: External open reach phone line disconnected from bungalow following high winds. Need an engineer

Posted by a Superuser, not a Sky employee. Find out more

Call Sky (150 on your landline phone) to report it.

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎25 Feb 2025 05:33 PM

Re: External open reach phone line disconnected from bungalow following high winds. Need an engineer

Posted by a Superuser, not a Sky employee. Find out more
@Yank wrote:

Wires are hanging loose.

@Yank 

If the wires are dangerously low (head/neck height for example) you can contact Openreach direct for advice

https://www.openreach.com/help-and-support/damage-health-and-safety

 


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