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Discussion topic: Enhancements to TalkShield

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This message was authored by: SkyTalkUser1

Enhancements to TalkShield

I love the TalkShield feature, having only come across it a few weeks ago to prevent nuisence calls, howveer there are a few significant limitations, which should be easy to address and make this feature more usable:

1. Whilst I can download blocked and star numbers to a CSV, I cant do the same with the call log and am limited to 5 rows at a time. This is a significant constraint 

2. Although I have added some number to the Star and some to block list this is not reflected in the call log, so I have to keep  cross refercing them. The ability to show if a number has already been tagged woud be trmednously helpful

3. Having the ability to tag Star and Block lists with a reference name and that to show through on the call log wouuld also be a very helpful feature. 

 

I don't believe any of these are significant effort to add to the web site, so would like to ask Sky to please consider them . 

 

Many thanks.  

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This message was authored by: Daniel0210

Re: Enhancements to TalkShield

Posted by a Superuser, not a Sky employee. Find out more

@SkyTalkUser1 

I'm afraid Sky won't see you suggestions from posting here. You aren’t contacting Sky Customer Services on here. This is a customer led discussion forum where Sky customers are available to try to help other customers.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: SkyTalkUser1

Re: Enhancements to TalkShield

Ah - ok, Thanks for letting me know. I thought perhaps Sky customer services might be active in this forum. Do you know who at sky to contact for Sky Talk improvements  ?

 

Many thanks, 

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