Engineer could not install yesterday. I was told that B T would need to come out because he couldn't find underground cable and that it would be within 24 hours. I have not had any contact with sky or BT And would like an update please
Posted by a Superuser, not a Sky employee. Find out more
@Tracyw3 you would need to phone Sky to see if they have any update from Openreach. Its quite possible as its was only yesterday OpenReach have yet to provide an update to Sky or even a next available slot.
You can call on 150 from a Sky Talk Line or Sky Mobile.
If you haven't got a current Sky Mobile or Sky Talk this link should help: https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number. If you are in the ROI on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.
Sky Stream, Sky Glass Air and Sky Broadband customer
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.If you would like to post a “Send Your Thanks to Sky” message please click Here
