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Discussion topic: Do I have to use Sky Talk with Sky Broadband?

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This message was authored by: FullLoader

Do I have to use Sky Talk with Sky Broadband?

An engineer set up my Sky Broadband yesterday but I forgot to ask them if I have to use Sky Talk? Will I be charged for Sky Talk regardless if I use it it not? Or am I only charged for the calls I make? (in which case I can just use my mobile phone for outgoing calls)

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This message was authored by: GD1

Re: Do I have to use Sky Talk with Sky Broadband?

Posted by a Superuser, not a Sky employee. Find out more

@FullLoader  Unless you have a calls package included you'll be on Pay as You Talk, so if no calls are mode, no charges will show.

 

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: Daniel0210

Re: Do I have to use Sky Talk with Sky Broadband?

Posted by a Superuser, not a Sky employee. Find out more

@GD1 wrote:

@FullLoader  Unless you have a calls package included you'll be on Pay as You Talk, so if no calls are mode, no charges will show. 


@FullLoader 

You can still use the landline to call Sky Customer Services free by dialling 150.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: FullLoader

Re: Do I have to use Sky Talk with Sky Broadband?

It seems I have the following extras with regards to Sky Broadband & Sky Talk:

 

Sky Talk Internet Calls

Sky Pay As You Talk

 

So I assume this means I don't have a calls package?

This message was authored by: GD1

Re: Do I have to use Sky Talk with Sky Broadband?

Posted by a Superuser, not a Sky employee. Find out more

@FullLoader wrote:

It seems I have the following extras with regards to Sky Broadband & Sky Talk:

 

Sky Talk Internet Calls

Sky Pay As You Talk

 

So I assume this means I don't have a calls package?


Correct, any calls are chargeable (except to 150 as mentioned by @Daniel0210 )

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: FullLoader

Re: Do I have to use Sky Talk with Sky Broadband?

So in that case I don't have to use it. I will just use my mobile phone for any outgoing calls. Thanks for your help.

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