0

Discussion topic: Check phone line

Reply
Avatar for Wilma54
Level 1 icon
What's this?
This message was authored by: Wilma54

Message posted on ‎16 Apr 2026 11:48 AM

Check phone line

I have just moved to the new upgrade but my landline is saying 'check phone line'.

 

Report post
Post 1 of 4
191 Views
0 Likes
Reply
Reply

All Replies

Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎16 Apr 2026 11:57 AM

Re: Check phone line

Posted by a Superuser, not a Sky employee. Find out more

@Wilma54 

I have moved your post from the unrelated Sky+ board. I presume you've upgraded your broadband package so is your landline plugged into the appropriate connection at the back of the hub?


▪️ I AM NOT A SKY EMPLOYEE ▪️

NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Report post
Post 2 of 4
187 Views
0 Likes
Reply
Avatar for Wilma54
Level 1 icon
What's this?
Topic Author
This message was authored by: Wilma54

Message posted on ‎16 Apr 2026 12:59 PM

Re: Check phone line

Yes, but apparently it may take the rest of the day to activate the landline. 

Report post
Post 3 of 4
176 Views
0 Likes
Reply
Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎16 Apr 2026 01:03 PM

Re: Check phone line

Posted by a Superuser, not a Sky employee. Find out more

@Wilma54 

I didn't realise it was such a new broadband activation.

 

It's normal for the Sky Talk landline to not operate fully for 24+ hours after the broadband activation. 


▪️ I AM NOT A SKY EMPLOYEE ▪️

NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Report post
Post 4 of 4
173 Views
0 Likes
Reply
Reply