0

Discussion topic: Have changed my Hub but now cannot use my telephone to make or receive calls - line cord error

Reply
Avatar for Observer+2012
Level 1 icon
What's this?
This message was authored by: Observer+2012

Message posted on ‎16 Apr 2026 04:51 PM

Have changed my Hub but now cannot use my telephone to make or receive calls - line cord error

Just updated my hub, think I have all the right connections, lost the telephone access completely - anyone help ??

Report post
Post 1 of 2
158 Views
0 Likes
Reply
Reply

All Replies

Avatar for Chrisee
Level 16 icon
What's this?
Superuser
This message was authored by: Chrisee

Message posted on ‎16 Apr 2026 04:52 PM

Re: Have changed my Hub but now cannot use my telephone to make or receive calls - line cord error

Posted by a Superuser, not a Sky employee. Find out more

@Observer+2012 most Sky connections require the phone to be plugged into the back of the Sky hub not the old phone socket could that becthe issue?

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Report post
Post 2 of 2
155 Views
0 Likes
Reply
Reply