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Discussion topic: Check phone line

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This message was authored by: Emma.H.79

Message posted on ‎11 May 2023 05:34 PM

Check phone line

My phone is displaying check phone line 

 

I cannot make or receive calls.

 

This has happened since there was a van with workers putting a new line up in my street just outside my house yesterday.

 

I don't know what they have done?

 

 

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Avatar for Highlinder
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Superuser
This message was authored by: Highlinder

Message posted on ‎11 May 2023 05:58 PM

Re: Check phone line

Posted by a Superuser, not a Sky employee. Find out more

@Emma.H.79  Could you please run the phone line test. Use the link below.

https://www.sky.com/help/articles/fix-phone-problems-start 

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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This message was authored by: Emma.H.79

Message posted on ‎11 May 2023 06:02 PM

Phone line

You have just sent a link to test the phone line and it is just bringing me back to sky communication..

Not letting me run a line test?

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Superuser
This message was authored by: cookiemonsteruk

Message posted on ‎11 May 2023 06:10 PM

Re: Phone line

Posted by a Superuser, not a Sky employee. Find out more

@Emma.H.79 

 

Sky usually do not proactively send texts or emails to test lines unless you have requested. Be careful about clicking on any link

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This message was authored by: Daniel0210

Message posted on ‎11 May 2023 06:11 PM

Re: Phone line

Posted by a Superuser, not a Sky employee. Find out more

@Emma.H.79 

I've merged your posts. Starting a new thread just causes confusion. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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