Discussion topic: Check Connection
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Message posted on 19 Jan 2024 05:20 PM
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Check Connection
Trying to connect new phone to landline after house move. Phone message is just 'check connection'. No ringtone just the message on phone screen. I am not new to SKY but i have just moved and trying to setup new phone. Help!....
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Message posted on 19 Jan 2024 05:24 PM
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Re: Check Connection
Does your broadband Hub have a light on the front panel labelled 'Voice' and is it lit? If so, you need to plug your phone into your Hub. It won't work from the wall socket.
Message posted on 19 Jan 2024 08:41 PM
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Re: Check Connection
I don't know, I'm going there tomorrow so I'll check. Thanks for the reply, I'll post what I find.
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