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Avatar for Andrena+Milwain
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This message was authored by: Andrena+Milwain

Message posted on ‎16 Sep 2025 09:21 PM

Charged for calling a local number

I was charged £13.50 for calling a local landline number with area code 01698 followed by 6 numbers from my landline. It's not a premium number so I don't understand it.
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This message was authored by: GD1 Answer

Message posted on ‎17 Sep 2025 12:25 AM

Re: Charged for calling a local number

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@Andrena+Milwain  Unless you have a calls package you'll be on the default Pay as You Talk which as @Mark39  states are chargeable

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Message posted on ‎16 Sep 2025 09:55 PM

Re: Charged for calling a local number

Posted by a Superuser, not a Sky employee. Find out more

All calls, except those for freefone numbers, and calls to Sky customer services are chargeable

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This message was authored by: GD1 Answer

Message posted on ‎17 Sep 2025 12:25 AM

Re: Charged for calling a local number

Posted by a Superuser, not a Sky employee. Find out more

@Andrena+Milwain  Unless you have a calls package you'll be on the default Pay as You Talk which as @Mark39  states are chargeable

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on ‎17 Sep 2025 04:56 AM

Re: Charged for calling a local number

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@Andrena+Milwain 

"Local' numbers are a thing of the past. All geographical numbers are the same these days. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
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Message posted on ‎17 Sep 2025 08:00 AM - last edited: ‎17 Sep 2025 08:02 AM

Re: Charged for calling a local number

Posted by a Superuser, not a Sky employee. Find out more

@Andrena+Milwain 

 

The pence per minute charge for Sky Talk Internet Calls Pay as you Talk is unpleasantly high, with an added call set-up fee on top.  Your cost would be for about 40 minutes.

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