Cannot get incoming calls

[Betty+j]

• I cannot get incoming calls to landline, I can make outgoing 

[caesarome]

To get you some help with this I have escalated your post to the Sky Messaging team who will be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to 24 hours to be contacted via this.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

[Lisa-P1987]

Thank you for escalating this. We have sent Betty+j an invite to chat 🙂 

[RAF-Ninja]

@Lisa-P1987  I am having the same issue regarding incoming calls on our new connection that went live this morning, is it possible for someone to contact me regarding this or should I start my own thread?

[Mark39]

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@RAF-Ninja wrote:

@Lisa-P1987  I am having the same issue regarding incoming calls on our new connection that went live this morning, is it possible for someone to contact me regarding this or should I start my own thread?

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Previous posts indicate that the service may not be fully activated straight away, I would suggest leaving it until tomorrow to see if activation is then fully completed.