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Discussion topic: Caller ID and 1471 Not Working

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Avatar for Grant1969
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This message was authored by: Grant1969

Message posted on ‎28 Dec 2022 10:12 AM

Caller ID and 1471 Not Working

Neither the caller ID facility nor the 1471 utility are working on my landline with Sky. As far as I am aware, they have never worked.

 

I have tried the 17070 test and that worked fine.

 

Any ideas / suggestions at all please? Thanks!

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎28 Dec 2022 10:17 AM

Re: Caller ID and 1471 Not Working

Posted by a Superuser, not a Sky employee. Find out more

Give Sky a call on the free 150 number to let them know.

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Avatar for Mark39
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This message was authored by: Mark39

Message posted on ‎28 Dec 2022 10:20 AM

Re: Caller ID and 1471 Not Working

Posted by a Superuser, not a Sky employee. Find out more

Report it to Sky (call 150). It's possible that you're on a line leased by Sky rather than one within the Sky network. Some call features aren't available on leased lines. Or there may simply be a fault which needs investigation.

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