skysports viewing on TV

[Jeap]

skyports on TV not working for last two days .Broadband connection OK. Asks to subscibe but have subscription

[Annie+UK]

FYI, Broadband has nothing to do with your satallite dish reception

[Mark39 · Accepted solution]

@Jeap can you check the details of your next bill to check that Sky Sports is still included?

[Jeap]

I checked indeed, one of the first things I thought about. I managed to get help on the phone. Problem could only be corrected centrally- done in seconds- and all my attempts were waste of time. Sometimes patience on the phone is worth it and call in the Sky engineer...