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Discussion topic: sky if cancel i can still carry on with box

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This message was authored by witchespot9 This message was authored by: witchespot9

sky if cancel i can still carry on with box

Hi want to cancel sky TV myself but can my daughter us sky box + for her football she has with you 

 

as i wont have the sky+ box will not be activated but she has a second box sky + in her own room

 

Thank you  sandy-kent

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: sky if cancel i can still carry on with box

Posted by a Superuser, not a Sky employee. Find out more

@witchespot9 given you can't have more than one tv account per address, I presume your daughter is using a multi room subscription box in which case the answer is no if you cancel main subscription it'll cancel out the multi room box 


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Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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witchespot9
Topic Author
This message was authored by witchespot9 This message was authored by: witchespot9

Re: sky if cancel i can still carry on with box

Have been with sky very long time  has now got quite expensive to carry on with TV 

What if my daughter takes over my account just for her football with you 

sandy-kent

This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: sky if cancel i can still carry on with box

Posted by a Superuser, not a Sky employee. Find out more

@witchespot9  Your not talking directly with Sky this is primarily a customer helps customer forum with no account access 

 

Sky don't allow account ownership changes, you would have to cancel and your daughter sign up herself 

 

given that Sky no longer sell Sky + subscriptions she will need to move over to Sky Q 

 

alternatively she can add her bank details to your Sky account, and pay for both subs that way and stay as you are


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
witchespot9
Topic Author
This message was authored by witchespot9 This message was authored by: witchespot9

Re: sky if cancel i can still carry on with box

Hi if my daughter carrys on with the account from when i cancel

would she get a cheaper premuir football cheaper contract 

because she will be paying her self not me

Sandy -Kent

 

 

w

This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: sky if cancel i can still carry on with box

Posted by a Superuser, not a Sky employee. Find out more

@witchespot9 for cheaper deals you would need to cancel outright and your daughter start from scratch on q

 

 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by Mark39 This message was authored by: Mark39

Re: sky if cancel i can still carry on with box

Posted by a Superuser, not a Sky employee. Find out more

@witchespot9 two options, as I see it:

 

1. Cancel your Multiscreen subscription only and arrange for your daughter to pay the subscription for a single Sky+ box.  You'll still be the accountholder and remain responsible for all aspects of the account

 

2. Cancel your account completely, and your daughter can sign up for Sky Q in her own name and be responsible for her own Sky subscription.

 

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